A week ago I attended Oracle OpenWorld London. I could only get one day away from client site and the event spanned two days, however the HR content was mostly on the Thursday so that’s the day I went to. Here’s what I learnt:
The first session of the day was the team from Macdonald Hotels. They’re a couple of phases into their Fusion roll-out already and Kevin, Lauren, Emma and Jason spoke talked through different aspects of their Core HR, Payroll and Taleo implementation.
It’s a good story – Kevin had a smart apartment block analogy for using Fusion (I won’t spoil it here, and I suspect this won’t be the last time Macdonald Hotels speak at Oracle events so make sure you catch them).
Lauren spoke about recruitment and said that they can go from raising a requisition, through email approvals and onto the opening being published on job boards in 10 minutes. Very impressive.
Emma gave some detail of their payroll – 3,500 payees across 13 payrolls, some of which have some tricky national minimum wage offset and live-in staff fast formulae. Jason covered reporting and said that they really only use BIP if they need to, as OTBI is much more accessible so the whole team can use it and has built-in security.
They’ve gone from paper-based processes and no self-service so it’s quite a jump. The team are properly passionate about HR and have a strong focus on the end-user experience so it’d be great to see more of their implementation.
Mark Hurd Keynote
Mark was the Oracle keynote speaker and having seen him present in person before I was looking forward to seeing him talk again. He pulled out at the last minute – I guess he was ill – which was unfortunate.
He did speak remotely, however I took the opportunity to catch up with some customers who were present instead.
As you’d expect for a company the size of AXA, their roll-out has a significantly longer time-scale. They’ve been working on it for a while though so they’ve made good progress. They’re working with a blend of partners (about 5, I think).
My biggest takeaway from this session was their Quarterly Update approach. They alternate between the mandatory changes during the Oracle enforced timelines and optional changes in the gaps. They do not want to fall too far behind the curve or build up a big backlog of changes to apply so are taking optional functionality in between each of the Quarterlies. Their view is that “There’s no happy ending, it’s a neverending story.”
They also had a nice model for displaying the roadmap items to identify quick wins and high-value changes.
I was looking forward to hearing Chris Leone as he’s a charismatic speaker who is always positive about new functionality. He’s also high enough in the Oracle hierarchy to be able to freely discuss the upcoming changes.
Chris walked us through the functionality that we’ll be looking to get our hands on and then said:
“Normally, vendors show roadmap slides showing 6 to 12 months out. This is all coming in the next 3 months.”
What a great message.
Some of the functionality that he discussed was:
- Location-based access control – roles can only be active if the user is in a particular place, so users could view self-service globally, but only see certain higher security pages when in the office.
- HCM Experience Design Studio – making personalisation quicker and easier
- He demoed Performance Management on mobile using voice input
- He also spoke about an imminent ‘Mobile Challenge’. It seems Oracle are so confident that their new responsive UI is the right way to go (instead of native mobile apps) that they’re creating a mobile challenge where you can see how the pages look on your device versus other vendors.
The venue itself seemed really busy – I’ve seen estimates of 8-10,000 attendees and I guess the high turnout took Oracle by surprise as I heard that the registration queues on Wednesday were lengthy.
The demo grounds were busy with lots of exhibitors and the balance of existing customer/potential customer/vendor/partner was healthy. The lunchtime sandwiches were a bit ropey though – I might bring my own next time!