Fusion and in-app Guides

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I’ve heard a couple of clients recently mentioning that they’d like to have some kind of in-app guide setup to walk their self-service users through common tasks in Fusion, so I thought I’d investigate.

There are quite a few companies that operate in the same area, here are the ones that I found with a short googling session:

Service Cost
Appcues Varies
Iridize Acquired by Oracle, now known as Oracle Guided Learning
MyGuide $1-3/user/month
Pendo Varies
Toonimo Request a Quote
Userlane Request a Quote
WalkMe Request a Quote
Whatfix Request a Quote
UserPilot $119/mth for <2.5k users, $239/mth for up to 10k users

There are also a couple of Open Source alternatives Joyride and Bootstrap Tour. Although they’re free to use, you’re going to need to code to get anything up and running so they’d be significantly higher maintenance.

Over the next few weeks I’ll investigate some of these options and post the results.

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One thought on “Fusion and in-app Guides”

    In-App Guides #1 – Oracle Guided Learning « Fusion Tipster said:
    March 4, 2019 at 10:55 pm

    […] month I started looking at in-app guides and Fusion – with the aim of finding the best service to increase user adoption and decrease the need […]

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